12 Best Practices for Security Guards to Maintain an Access Control Log

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In the professional security community, an access control log is so much more than a list of entries, it’s a basic legal document, operational map and invaluable forensic tool for post-incident study. Security is simply not an occupation, and neither is it a job for security guards and officers, it’s part of an effective asset protection and liability management. This blog will cover the 12 essential ways to manage access control as a security guard, turning log keeping from a mundane task into a strategic security responsibility.

Here, at Dragon Eye Security, we drill the best practices for security guards to maintain an access control log best practices into every security corporal and area security officer so they know that accuracy in recording is as important on paper as alertness is out on patrol.

What Is An Access Control Log And Why Is It So Important?

An access control log is a chronological summary of all entry and exit events, credential validations, plus access-related occurrences such as forced entries or door held opens. It is the access control system’s official audit record that contains information necessary for investigations, compliance audits and fine-tuning security protocols. The concept of how does an access control security guard do their work is mastered by ensuring that you understand the content in this article.

The 12 Essential Ways To Manage Access Control As A Security Guard

Implement a Standardized Digital System

Move beyond paper. Adopt digital logging as part of your access control or a VMS. Digital records logs provide time-stamping that is automated, protection from tampering, and the ability to search and pull them instantly, a crucial VMS feature security guards require for efficiency.

Ensure Real-Time, Verbose Entry

Record each event as it occurs, not at the end of a shift. Entries should be fully developed and objective.

For  Example: “vendor entered” it logs: 14:32 – John Doe (ABC Deliveries, Badge #4512) entered Loading Dock East by keycard. Assignment Confirmed with Warehouse MGMT Escorted as per protocol.”

Master Visitor Identification and Verification

This is the core part of the visitor management process. There must be an audit log of what was done, the type and ID number scanned, host validated, badge issued and time returned. This level of detail on where visitors are coming from and going to is necessary to track people’s movements.

Log All Denied Access Attempts

Failed logins are important security events. Record the time by date, place, person who wants entry and purpose given and what action took place. Such data will expose patterns of probing or continued threats.

Integrate System Alarms and Anomalies

If an access control system alarms, door forced, propped open or credential used that is not valid too many times, that must be entered immediately with the guard’s action. This connects electronic behavior with human doing.

Record All Overrides and Specialized Access

Whenever normal procedures are bypassed, we need an entry in logs to explain it. Record the authorising supervisor, the reason and other source of verification that was employed.

Correlate with Patrol Rounds

Mark access point patrols manually while on patrol. An entry for example “16:00 – Perimeter all checked. All access gates locked, no evidence of forced entry” establishes a physical-verification trail to match up with electronic data.

Document Credential Management

Record the delivery, temporary change of status and collect all paper and virtual cards. This includes new staff badges and temporary contractors passes but can also be used to deactivate lost or stolen cards.

Detail Incident Response

Any time an access-related incident does occur, a tailgating attempt, a reader that fails to read, the log should have a detailed incident report embedded in the chronological record of what transpired, including witnesses, evidence and corrective steps.

Perform End-of-Shift Reconciliation

A pro guard doesn’t simply hand off a post, he is responsible for reconciling the log. This entails checking the work area to make sure all visitor passes were recovered, any outstanding issues are left for the next shift and that the log is complete and in good form prepared for that time-frame.

Protect Log Integrity and Confidentiality

Sensitive information is in the access control log. Guards need to prevent it from being unattended on open screens, shared with unauthorised personnel and changed after the fact. This upholds its legal standing.

Review and Educate from Your Logs Regularly

Security managers should review log data with their teams, empirically identifying trends, peak times of access, constantly recurring trouble spots at particular doors or systems and use that information to clarify post orders and practices.

Technology’s Role: Basic Systems To Advanced VMS

Modern tools are force multipliers. Basic access control systems log events, but integrated platforms with VMS features security guards need such as automated visitor logs, digital watchlists and real-time dashboards to eliminate manual errors and deliver one view for documentation of security management. Understanding how does an access control security guard does their job today means being proficient with these technologies.

Ready to Strengthen Your Security Services in LA?

Provide your security team with the training and knowledge to keep perfect access control logs. Contact Dragon Eye Security today for an in-depth audit assessment of your access control systems.

Frequently Asked Questions

Q1: What is the most common mistake guards make with access control logs?

Vague, incomplete delayed entries are by far the most typical mistake. If you log on the hours after “someone enters”, the log becomes un-useful for real time security or precise investigation.

Q2: How long must access control logs be retained?

Durations of advertising retention differ across industries and regulations (they typically last 90 days to multiple years). Security managers also need to be aware of specific regulations that they must comply with (e.g., HIPAA, SOX, GDPR) and store the logs securely.

Q3: Can digital logs be tampered?

Trustworthy computer systems have audit trails that note any changes, or deletions, and who made them, when. It means forgery is not only harder, it can also be far more easier to spot than with paper records.

Q4: How does visitor identification and verification fit into the log?

The log must cover the full visitor management process including the individual’s name, company, verified ID information, who they are visiting, badge number assigned (if applicable), time in/out of facility and whether an escort is required. This process constitutes a full chain of custody.

Q5: What should a guard do when the electronic system is down?

Immediately start a manual backup log procedure, using numbered preprinted log sheets. All submissions are to explain and when at which point in time. Once the system is up and running, a supervisor should monitor the input of essential events into their electronic system with notation about the manual period.

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