Privacy Policy

Privacy Policy

Please read this extensive privacy policy to get an idea about the content which we collect from users and how we use it.

What Information Do We Collect?

1. Voluntarily Provided Information

We collect personal information that you voluntarily provide when you register for our services, express interest in information about us, participate in activities on our services, or contact us.

Examples include your name, phone number, email address, usernames, passwords, and when necessary, sensitive information with your consent or as permitted by law.

2. Automatically Collected Information

Our servers automatically record information, such as your IP address, browser and device characteristics, operating system, referring URLs, location data, and usage data.

3. How Do We Use Your Information?

Your information may be used to:

• Create and manage user accounts
• Respond to inquiries and offer support
• Send administrative information
• Fulfil and manage orders
• Improve and administer our services
• Ensure security and prevent fraud
• Comply with legal obligations
• Be included in marketing communications from Dragon Eye Security Solutions and its partners

4. With Whom Do We Share Your Information?

We may share your personal information in the following situations:

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business.
• Service Providers: Our service providers process information on our behalf, following strict privacy protection obligations.

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar tracking technologies to collect and store your information. More details are available in our Cookie Notice.

6. How Long Do We Keep Your Information?

We retain your information as long as necessary to fulfil the purposes outlined in this privacy policy unless the law requires us to keep it longer.

7. How Do We Keep Your Information Safe?

We employ organisational and technical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

8. Your Rights and Choices

• Request to Delete: You can ask us to delete your personal information, and we will comply with this request.
• Request to Know: You can ask for detailed information about the personal data we collect, how we use it, and with whom we share it.

9. Verification Process

To protect your privacy, we will verify your identity before responding to your requests, using the information you have previously provided.

10. Do We Make Updates to This Notice?

Yes, we update this privacy policy as needed to stay compliant with relevant laws. We will notify you of significant changes through prominent postings or direct notifications.

11. How to Review, Update, or Delete Your Data?

Under U.S. law, you may have the right to request access to, change, or delete your personal information. To initiate this process, please contact us.